Cancel Order
Order Cancellation
Please contact us in any of the following ways:
1. Please fill out the form below and we will review the refund to your account within 1 working days.
2. Please email customer service at support@stunahome.com .Orders are able to be canceled ONLY before shipping. Please contact our customer service within 24 hrs after submitting your order with these info: Order number & Cancellation request with a picture/screenshot of the product(s) from our website, if necessary.
To initiate a cancellation, please contact our customer service. The cancellation notification will be emailed to you.
Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take 10-30 business days to process.
Once an order is canceled, we cannot undo this. You will need to place a new order yourself once you still want the product(s).
Please don't hesitate to contact us at support@stunahome.com if you have any questions or requests, we'll be happy to assist you!
Order change
Please fill out the form below, we will modify the order according to your request (unshipped order).
To ensure that we can find your order, please fill in the correct email address.
*All Stunahome products are shipped from China with an average delivery time of 10-15 days. If you don't see our delivery time when you place your order and are not willing to wait 10-15 days for delivery, please contact us. We will be more than happy to send you a full refund. (Only for orders with items not shipped)
Thank you. we'll reach you ASAP
(function() {
const STATUS = {
LOADING: 'loading',
FINISH: 'finish'
};
const RESULT = {
EMPTY: 'data-empty'
};
class SPZCustomCartSku extends SPZ.BaseElement {
renderData = [];
/**
* add to cart reselect item, and delete process:
* 1. record reselect id before show reselect modal
* 2. add to cart success, mark `needDeleteReselectRecord` to true
* 3. close reselect modal / drawer
* 4. spz-cart re-render, triggered mounted event
* 5. call refresh
*/
// mark delete reselect id
recordReselectId = null;
// mark should delete reselect record after spz-cart mounted event
needDeleteReselectRecord = false;
refreshLock = false;
addToCartSuccess = false;
// cache paused refresh data
refreshDataCache = [];
// cache similar products data, for manual add to cart
similarData = [];
constructor(element) {
super(element);
this.xhr_ = SPZServices.xhrFor(this.win);
this.action_ = SPZServices.actionServiceForDoc(this.element);
}
setupAction_() {
this.registerAction('refresh', (invocation) => {
const data = invocation && invocation.args && invocation.args.data || {};
this.refresh(data);
});
this.registerAction('deleteReselect', SPZCore.Types.debounce(
this.win,
(invocation) => {
this.deleteReselect(invocation?.args?.id);
},
200
));
this.registerAction('deleteInvalid', SPZCore.Types.debounce(
this.win,
(invocation) => {
this.deleteInvalid(invocation?.args?.id);
},
200
));
this.registerAction('setReselectRecordId', (invocation) => {
this.setReselectRecordId(invocation?.args?.id);
});
this.registerAction('clearNeedReselectRecord', (invocation) => {
this.clearNeedReselectRecord();
});
this.registerAction('registerDeleteReselectTask', (invocation) => {
this.registerDeleteReselectTask(invocation?.args?.data);
});
this.registerAction('lockRefresh', (invocation) => {
this.lockRefresh();
});
this.registerAction('releaseRefreshLock', (invocation) => {
this.releaseRefreshLock();
});
this.registerAction('manualAddToCart', (invocation) => {
this.manualAddToCart(invocation?.args?.id);
});
this.registerAction('syncSimilarData', (invocation) => {
this.syncSimilarData(invocation?.args?.data);
});
// DEBUG
this.registerAction('log', (invocation) => {
const data = invocation && invocation.args && invocation.args.data || {};
console.log('log', invocation);
});
}
buildCallback() {
this.setupAction_();
}
isLayoutSupported(layout) {
return true;
}
/**
* 数据去重
* @param {Array} data
*/
uniq_(data) {
const result = [];
for(let i = 0; i < data.length; i++) {
if(!result.includes(data[i])) {
result.push(data[i]);
}
}
return result;
}
checkRefreshLock() {
if (this.refreshLock) {
return false;
}
return true;
}
setLoading(isLoading) {
SPZCore.Dom.toggleAttribute(this.element, STATUS.LOADING, isLoading);
SPZCore.Dom.toggleAttribute(this.element, STATUS.FINISH, !isLoading);
}
setDataResult(data) {
const isDataEmpty = !data.reselectSkus.length && !data.invalidSkus.length && !data.line_items.length;
SPZCore.Dom.toggleAttribute(this.element, RESULT.EMPTY, isDataEmpty);
}
// 存在多次请求顺序问题
async refresh(_data) {
// 接口失败时返回数据不为对象
if (!(typeof _data === 'object' && _data.line_items && _data.line_items.length > 0)) {
const newData = {
line_items: [],
reselectSkus: [],
invalidSkus: [],
displayInvalidSkus: []
};
this.trigger_('refreshError', newData);
this.setLoading(false);
return;
}
if (!this.checkRefreshLock()) {
this.setRefreshCache(_data);
return;
}
this.setLoading(true);
let data = _data;
if (this.needDeleteReselectRecord && this.recordReselectId) {
let hasError = false;
try {
data = await this.deleteReselectRecordBeforeRefresh(_data);
} catch (e) {
hasError = true;
console.error(e);
const newData = {
...data,
reselectSkus: [],
invalidSkus: [],
displayInvalidSkus: []
};
this.trigger_('refreshError', newData);
this.setLoading(false);
this.setDataResult(newData);
return;
}
this.needDeleteReselectRecord = false;
if (hasError) {
return;
}
}
// 获取失效商品
const invisibleItems = data.ineffectives;
// 获取失效商品内仅售罄商品的sku
const soldOutItems = invisibleItems.filter(item => item.reason === "line_item_sold_out");
// 通过失效 sku 获取 spu, 注意去重
const soldOutSpuIds = this.uniq_(soldOutItems.map(item => item.product_id));
const querySpuIds = soldOutSpuIds.map(spuId => `ids[]=${spuId}`).join('&');
if (!soldOutSpuIds.length) {
const newData = {
...data,
reselectSkus: [],
invalidSkus: [],
displayInvalidSkus: []
};
this.trigger_('refreshSuccess', newData);
this.renderData = newData;
this.setLoading(false);
this.setDataResult(newData);
return;
}
// 请求 spu 下其他 sku 库存
this.xhr_.fetchJson(`/api/product/list?limit=${soldOutSpuIds.length}&${querySpuIds}`)
.then(res => {
const reselectSkus = [];
const invalidSkus = [];
// spu 维度展示
const displayInvalidSkus = [];
res.data.list.forEach(product => {
// spu 匹配, 存在多 sku 情况
const soldOutSkus = soldOutItems.filter(item => item.product_id === product.id);
if (!soldOutSkus.length) {
return;
}
// 通过失效 sku 获取 spu 下其他 sku 库存, 存在其他可用库存时标记为 "Reselect" 按钮可用
//const allowReselect = product.variants
// .filter(variant => variant.option1 === soldOutProduct.variant.option1 && variant.option2 === soldOutProduct.variant.option2 && variant.option3 === soldOutProduct.variant.option3)
// .some(variant => variant.available);
// 查询售罄 sku 对应商品是否可加购, 标记为 Reselect 可用项
if (product.available) {
reselectSkus.push(...soldOutSkus);
// 若商品不可用(全部 sku 售罄), 归纳到失效商品列表
} else {
invalidSkus.push(...soldOutSkus);
// spu 维度, 仅添加一项 sku
displayInvalidSkus.push(soldOutSkus[0]);
}
});
const newData = {
...data,
reselectSkus,
invalidSkus,
displayInvalidSkus
};
this.trigger_('refreshSuccess', newData);
this.renderData = newData;
this.setLoading(false);
this.setDataResult(newData);
})
.catch(err => {
this.setLoading(false);
console.error(err);
this.trigger_('refreshError', data);
}).finally(() => {
});
}
async deleteReselect(id, ignoreEmit) {
if (!id) {
return;
}
const targetSku = this.renderData.reselectSkus.find(item => item.id === id);
try {
const res = await this.xhr_.fetchJson(`/api/cart/${targetSku.variant_id}`, {
method: 'DELETE',
body: {
id: targetSku.id,
product_id: targetSku.product_id,
variant_id: targetSku.variant_id,
}
});
const newData = {
...this.renderData,
reselectSkus: this.renderData.reselectSkus.filter(item => item.id !== id),
};
this.renderData = newData;
!ignoreEmit && this.trigger_('deleteSuccess', newData);
} catch (err) {
console.error(err);
!ignoreEmit && this.trigger_('deleteError', err);
}
}
deleteInvalid(id) {
if (!id) {
return;
}
const targetSku = this.renderData.invalidSkus.find(item => item.id === id);
this.xhr_.fetchJson(`/api/cart/${targetSku.variant_id}`, {
method: 'DELETE',
body: {
id: targetSku.id,
product_id: targetSku.product_id,
variant_id: targetSku.variant_id,
}
})
.then(res => {
const newData = {
...this.renderData,
invalidSkus: this.renderData.invalidSkus.filter(item => item.id !== id),
displayInvalidSkus: this.renderData.displayInvalidSkus.filter(item => item.id !== id),
};
this.trigger_('deleteSuccess', newData);
this.renderData = newData;
})
.catch(err => {
console.error(err);
this.trigger_('deleteError', err);
});
}
// record reselect sku id before show reselect modal
setReselectRecordId(id) {
if (!id) {
return;
}
this.recordReselectId = id;
}
async deleteReselectRecordBeforeRefresh(data) {
if (!this.recordReselectId) {
return;
}
await this.deleteReselect(this.recordReselectId, true);
return {
...data,
ineffectives: data.ineffectives.filter(item => item.id !== this.recordReselectId)
}
}
clearNeedReselectRecord() {
this.needDeleteReselectRecord = false;
}
registerDeleteReselectTask(productData) {
const targetSku = this.renderData.reselectSkus.find(item => item.id === this.recordReselectId);
if (targetSku?.variant_id && productData?.variant.id) {
if (targetSku.variant_id === productData?.variant.id) {
this.needDeleteReselectRecord = false;
return;
}
}
this.needDeleteReselectRecord = true;
}
// pause cart refresh(trigger by similar products)
lockRefresh() {
if (this.refreshLock) {
return;
}
this.refreshLock = true;
}
releaseRefreshLock() {
if (!this.refreshLock) {
return;
}
this.refreshLock = false;
this.refreshWithCache();
}
// direct add_to_cart(trigger by similar products)
async manualAddToCart(id) {
const target = this.similarData.find(item => item.id === id);
this.lockRefresh();
try {
const res = await this.xhr_.fetchJson(`/api/cart`, {
method: 'POST',
body: {
note: '',
product_id: target.id,
quantity: '1',
variant_id: target.variants[0].id,
refer_info: {
source: 'add_to_cart'
}
}
});
const newCartItems = res.data.items;
this.setRefreshCache(newCartItems, true);
} catch (err) {
console.error(err);
}
}
syncSimilarData(data) {
this.similarData = data.data;
}
setRefreshCache(data, patch) {
if (patch) {
this.refreshDataCache = {
...this.refreshDataCache,
line_items: [...this.refreshDataCache.line_items, ...data]
};
} else {
this.refreshDataCache = data;
}
}
refreshWithCache() {
this.refresh(this.refreshDataCache);
}
mountCallback() {
}
unmountCallback() {
}
/**
* trigger event
* @param {Object} data
*/
trigger_(name, data) {
const event = SPZUtils.Event.create(this.win, `spz-custom-cart-sku.${name}`, {
data,
});
this.action_.trigger(this.element, name, event);
}
}
SPZ.defineElement('spz-custom-cart-sku', SPZCustomCartSku);
}())
(function () {
class SPZCustomCartTrack extends SPZ.BaseElement {
constructor(element) {
super(element);
this.action_ = SPZServices.actionServiceForDoc(this.element);
}
isLayoutSupported(layout) {
return true;
}
buildCallback() {
this.setupAction_();
}
hash(val) {
const hashKey = Object.keys(val).sort((a, b) => a - b).reduce((acc, k) => {
acc += `{'${k}':'${val[k]}'}`;
return acc;
}, '');
return hashKey;
}
trackExtra(key, value) {
console.log('trackExtra...', key, value);
if (!window.sa) {
return;
}
const hashKey = this.hash(value);
let hasExtraInfo = false;
if (window.sa.eventInfo && window.sa.eventInfo[key] && window.sa.eventInfo[key].extra_properties) {
hasExtraInfo = window.sa.eventInfo[key].extra_properties.some(p => {
return hashKey === this.hash(p);
});
}
if (hasExtraInfo) {
return;
}
window.sa && window.sa.registerExtraInfo(key, value);
}
delExtraTrack(key, value) {
const hashKey = this.hash(value);
if (window.sa.eventInfo && window.sa.eventInfo[key] && window.sa.eventInfo[key].extra_properties) {
window.sa.eventInfo[key].extra_properties = window.sa.eventInfo[key].extra_properties.filter(p => hashKey !== this.hash(p));
}
}
track(key, value) {
console.log('tracking...', key, value);
window.sa && window.sa.track(key, value);
}
setupAction_() {
this.registerAction('registerReselectAtc', () => {
this.trackExtra('add_to_cart', {
function_name: 'Farida',
action_type: 'reselect'
});
});
this.registerAction('clearReselectAtc', () => {
this.delExtraTrack('add_to_cart', {
function_name: 'Farida',
action_type: 'reselect'
});
});
this.registerAction('registerSimilarAtc', () => {
this.trackExtra('add_to_cart', {
function_name: 'Farida',
action_type: 'similar_product'
});
});
this.registerAction('clearSimilarAtc', () => {
this.delExtraTrack('add_to_cart', {
function_name: 'Farida',
action_type: 'similar_product'
});
});
const clickParams = {
business_type: 'product_plugin',
event_name: 'function_click',
function_name: 'Farida',
plugin_name: 'Farida',
template_name: 'cart',
template_type: '13',
module: 'online_store',
module_type: 'online_store',
tab_name: '',
card_name: '',
event_developer: 'ccbken',
event_type: 'click',
};
this.registerAction('trackDelReselect', () => {
this.track('function_click', {
...clickParams,
event_info: JSON.stringify({
action_type: 'cart_delete',
element_type: 'sku'
})
});
});
this.registerAction('trackClickReselect', () => {
this.track('function_click', {
...clickParams,
event_info: JSON.stringify({
action_type: 'reselect',
element_type: 'sku'
})
});
});
this.registerAction('trackDelSimilar', () => {
this.track('function_click', {
...clickParams,
event_info: JSON.stringify({
action_type: 'cart_delete',
element_type: 'spu'
})
});
});
this.registerAction('trackClickSimilar', () => {
this.track('function_click', {
...clickParams,
event_info: JSON.stringify({
action_type: 'reselect',
element_type: 'spu'
})
});
});
this.registerAction('trackOpenSimilar', () => {
this.track('function_expose', {
...clickParams,
event_name: 'function_expose',
event_type: 'expose',
event_info: JSON.stringify({
popup_name: 'farida_product_popup'
})
});
});
}
}
SPZ.defineElement('spz-custom-cart-track', SPZCustomCartTrack);
}())