Return/Refund Process   Stunahome.com

Return/Refund Process

Customers say this fits true to size
Free return and exchange

Price

£199,998.99 £99,999.00

Quantity

Product was out of stock.

Order Cancellation

All orders can be cancelled before delivery.  If your order has been paid for and you need to change or cancel it, you must contact us by Email (support@stunahome.com) within 12 hours.  Once the packing and shipping process has started, it cannot be cancelled. 

Damaged or Missing Item(s)

If the product arrives damaged or missing parts, please email support@stunahome.com with a description of the damage and a photo of the product and box

Exchanges

Defective items or items shipped in error are returnable with shipping on us! We will always do our best to provide exchanges or replacements when requested, but due to the deep discounts we offer, we cannot guarantee that inventory will be available. You can email us at support@stunahome.com to submit your request!

Shipping Costs

We are unable to cover the shipping costs to return or exchange your package, which means you should pay for the return shipping and it is the responsibility of you to make the return shipping safe and sound back to us. Also, The original shipping cost will be deducted.

Refunds

Once returns are received they will be inspected and processed within 3-5 business days. When your return processing is complete we will issue your refund back to your original payment method. Refunds generally process within 5-7 business days depending on your bank or financial institution.

Please wait 1-2 days after the email is sent, we will actively deal with each email, please wait patiently.

FAQs

1. What is the 60 Day Wear Test Guarantee?

We believe 100% in our products. This is why we offer a 60-Day Wear Test Guarantee where you can test the shoes and decide for yourself.

2. Why Should We Take Care Of Our Feet?

The feet are the foundation of the entire human body. They support your body from the ground up.

3. What is the Plantar Fascia?

The plantar fascia muscle is a long band of muscle tissue and ligaments that stretches all the way from your heel bone to the front of your foot. This supports the arch and bone structure of the foot. When inflamed, this causes a variety of issues in the foot such as Plantar Fasciitis, and Heel Pain.

4. Who Should Wear Orthopedic Shoes?

Orthopedic shoes help align a patient's feet and off-load areas of increased stress (like a collapsed arch, an arthritic joint, or a diabetic ulcer or callus).

5. Can normal people wear orthopedic shoes?

People of all ages wear orthopedic shoes. They are also popular among people without foot problems because they are specifically designed to support the foot, ankle, and leg‘s structure and mechanics and strengthen important muscles.

6. What Happens If I Order the Wrong Size?

Don't worry, this happens. Just send your order back and we will ship the correct size to you at no extra cost.

60 Days Money Back Guarantee

We offer a 60-day guarantee to eliminate your foot pain! We fully stand behind our product and believe we have the best product in the industry. We want to give you a full 2 months to try out our product, and if you don't like it 100%, you can contact us and we'll find a solution.

Customer Reviews

Here are what our customers say.

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class SpzCustomFileUpload extends SPZ.BaseElement { constructor(element) { super(element); this.uploadCount_ = 0; this.fileList_ = []; } buildCallback() { this.action = SPZServices.actionServiceForDoc(this.element); this.registerAction('upload', (data) => { this.handleFileUpload_(data.event?.detail?.data || []); }); this.registerAction('delete', (data) => { this.handleFileDelete_(data?.args?.data); }); this.registerAction('preview', (data) => { this.handleFilePreview_(data?.args?.data); }); this.registerAction('limit', (data) => { this.handleFileLimit_(); }); this.registerAction('sizeLimit', (data) => { this.handleFileSizeLimit_(); }); } isLayoutSupported(layout) { return layout == SPZCore.Layout.LOGIC; } setData_(count, file) { this.uploadCount_ = count; this.fileList_ = file; } handleFileUpload_(data) { data.forEach(i => { if(this.fileList_.some(j => j.url === i.url)) return; this.fileList_.push(i); }) this.uploadCount_++; sessionStorage.setItem('fileList', JSON.stringify(this.fileList_)); this.triggerEvent_("handleFileUpload", { count: this.uploadCount_, files: this.fileList_}); if(this.fileList_.length >= 5){ document.querySelector('#review_upload').style.display = 'none'; } if(this.fileList_.length > 0){ document.querySelector('.apps-reviews-write-anonymous-box').style.marginTop = '8px'; } } handleFileDelete_(index) { this.fileList_.splice(index, 1); this.uploadCount_--; sessionStorage.setItem('fileList', JSON.stringify(this.fileList_)); this.triggerEvent_("handleFileDelete", { count: this.uploadCount_, files: this.fileList_}); document.querySelector('#review_upload').style.display = 'block'; if(this.fileList_?.length === 0){ document.querySelector('.apps-reviews-write-anonymous-box').style.marginTop = '132px'; } } handleFilePreview_(index) { const finalPreviewData = this.fileList_[index]; const filePreviewModal = document.getElementById('filePreviewModal'); const fullScreenVideo = document.getElementById('fullScreenVideo'); const fullScreenImage = document.getElementById('fullScreenImage'); const previewModalClose = document.getElementById('previewModalClose'); const previewLoading = document.getElementById('previewLoading'); filePreviewModal.style.display = 'block'; previewLoading.style.display = 'flex'; if(finalPreviewData?.type === 'video'){ const media = this.mediaParse_(this.fileList_[index]?.url); fullScreenVideo.addEventListener('canplaythrough', function() { previewLoading.style.display = 'none'; }); fullScreenImage.src = ''; fullScreenImage.style.display = 'none'; fullScreenVideo.style.display = 'block'; fullScreenVideo.src = media.mp4 || ''; } else { fullScreenImage.onload = function() { previewLoading.style.display = 'none'; }; fullScreenVideo.src = ''; fullScreenVideo.style.display = 'none'; fullScreenImage.style.display = 'block'; fullScreenImage.src = finalPreviewData.url; } previewModalClose.addEventListener('click', function() { filePreviewModal.style.display = 'none'; }); } handleFileLimit_() { alert(window.AppReviewsLocale.comment_file_limit || 'please do not upload files more than 5'); this.triggerEvent_("handleFileLimit"); } handleFileSizeLimit_() { alert(window.AppReviewsLocale.comment_file_size_limit || 'File size does not exceed 10M'); } clear(){ this.fileList_ = []; this.uploadCount_ = 0; sessionStorage.setItem('fileList', JSON.stringify(this.fileList_)); this.triggerEvent_("handleClear", { count: this.uploadCount_, files: this.fileList_}); document.querySelector('#review_upload').style.display = 'block'; } mediaParse_(url) { var result = {}; try { url.replace(/[?&]+([^=&]+)=([^&]*)/gi, function (str, key, value) { try { result[key] = decodeURIComponent(value); } catch (e) { result[key] = value; } }); result.preview_image = url.split('?')[0]; } catch (e) {}; return result; } triggerEvent_(name, data) { const event = SPZUtils.Event.create(this.win, name, data); this.action.trigger(this.element, name, event); } } SPZ.defineElement('spz-custom-file-upload', SpzCustomFileUpload);
The review would not show in product details on storefront since it does not support to.
class SpzSmartBlockComponent extends SPZ.BaseElement { constructor(element) { super(element); this.templates_ = null; this.container_ = null; this.i18n_ = {}; this.config_ = {}; this.show_type_ = 3; this.product_resource_id_ = ''; this.collection_resource_id_ = ''; this.cart_items_ = []; this.customer_id_ = ''; this.order_id_ = ''; } static deferredMount() { return false; } isLayoutSupported(layout) { return layout == SPZCore.Layout.CONTAINER; } buildCallback() { const template_type = window.SHOPLAZZA.meta.page.template_type; if (template_type === 1) { this.show_type_ = 3; this.product_resource_id_ = window.SHOPLAZZA.meta.page.resource_id; } else if (template_type === 2) { this.show_type_ = 4; this.collection_resource_id_ = window.SHOPLAZZA.meta.page.resource_id; } else if (template_type === 15){ this.show_type_ = 5; } else if (template_type === 13){ this.show_type_ = 6; } else if (template_type === 20){ this.show_type_ = 7; this.customer_id_ = window.SHOPLAZZA.customer.customer_id; } else if (template_type === 35){ this.show_type_ = 8; this.order_id_ = window.location.pathname.split('/').pop(); } this.templates_ = SPZServices.templatesForDoc(this.element); this.setAction_(); } mountCallback() { console.log('smart mounted'); const that = this; const themeName = window.SHOPLAZZA.theme.merchant_theme_name; const isGeek = /Geek/.test(themeName); this.fetchRules().then((res) => { if (res && res.rules && res.rules.length) { const blockEl = document.getElementById('smart_recommend_block'); SPZ.whenApiDefined(blockEl).then((api) => { api.render({data: res}, true).then(() => { if (isGeek && that.show_type_ === 6) { blockEl.querySelector('.plugin_container_wrpper').style.padding = '30px 0'; } const recommendStyle = document.createElement('style'); recommendStyle.innerHTML = ` .plugin__recommend_container,.app-recommend-card { display: none !important; } `; document.head.appendChild(recommendStyle); const fetchList = []; res.rules.forEach((rule) => { fetchList.push(this.fetchRuleProductList(rule.id)); }); const fetchAll = Promise.all(fetchList); fetchAll.then((p_res) => { res.rules.forEach((rule, index) => { rule.products = p_res[index] && p_res[index].products; const ruleEl = document.getElementById('smart_recommend_rule_' + rule.id); SPZ.whenApiDefined(ruleEl).then((api) => { api.render({data: rule}, true).then(() => { that.impressListen(`#smart_recommend_rule_ul_${rule.id}`, function(){ that.trackRuleImpress(rule); }); const btnElList = document.querySelectorAll(`#smart_recommend_rule_ul_${rule.id} button`); btnElList.forEach((btnEl) => { if (btnEl && rule.config && rule.config.quick_shop_button_bg_color && rule.config.quick_shop_button_text_color) { btnEl.style.backgroundColor = rule.config.quick_shop_button_bg_color; btnEl.style.color = rule.config.quick_shop_button_text_color; } }) }); }); }); }); }) }) } else { if (window.top !== window.self) { const template_type = window.SHOPLAZZA.meta.page.template_type; const holderEl = document.getElementById('smart_recommend_preview_no_data_placeholder'); SPZ.whenApiDefined(holderEl).then((api) => { api.render({data: { isCart: template_type === 13, isCollection: template_type === 2, isProduct: template_type === 1, isIndex: template_type === 15 }}, true); }); } } }); } setAction_() { this.registerAction('quickShop', (data) => { const that = this; const product_id = data.args.product_id; const productIndex = data.args.productIndex; const rule_id = data.args.rule_id; const ssp = data.args.ssp; const scm = data.args.scm; const cfb = data.args.cfb; const ifb = data.args.ifb; const modalRender = document.getElementById('smart_recommend_product_modal_render'); if (product_id) { this.fetchProductData(product_id).then((res) => { const product = res.products && res.products.length && res.products[0] || {}; product.cfb = cfb; product.ifb = ifb; SPZ.whenApiDefined(modalRender).then((api) => { api.render({product: product, productIndex: productIndex, rule_id: rule_id, ssp: ssp, scm: scm, show_type: that.show_type_}, true).then(() => { const modalEl = document.getElementById('smart_recommend_product_modal'); SPZ.whenApiDefined(modalEl).then((modal) => { that.impressListen('#smart_recommend_product_modal', function(){ that.trackQuickShop({ rule_id: rule_id, product_id: product_id }); }); modal.open(); }); const formEl = document.getElementById('smart_recommend_product_form'); SPZ.whenApiDefined(formEl).then((form) => { form.setProduct(product); }); const variantEl = document.getElementById('smart_recommend_product_variants'); SPZ.whenApiDefined(variantEl).then((variant) => { variant.handleRender(product); }); }); }) }); } }); this.registerAction('handleScroll', (data) => { this.directTo(data.args.rule_id, data.args.direction); }); this.registerAction('handleProductChange', (data) => { const variant = data.args.data.variant; const product = data.args.data.product; const imageRenderEl = document.getElementById('smart_recommend_product_image'); SPZ.whenApiDefined(imageRenderEl).then((api) => { api.render({ variant: variant, product: product }, true); }); }); this.registerAction('handleAtcSuccess', (detail) => { const data = detail.args; data.data.product = data.data.product || {}; data.data.variant = data.data.variant || {}; const product_id = data.data.product.id; const product_title = data.data.product.title; const variant_id = data.data.variant.id; const price = data.data.variant.price; const rule_id = data.rule_id; const aid = `smart_recommend.${this.show_type_}.${rule_id}`; const ifb = data.data.product.ifb; const cfb = data.data.product.cfb; const ssp = data.ssp; const scm = data.scm; const spm = `smart_recommend_${this.show_type_}.${data.spmIndex}`; const params = { id: product_id, product_id: product_id, number: 1, name: product_title, variant_id: variant_id, childrenId: variant_id, item_price: price, source: 'add_to_cart', _extra: { aid: aid, ifb: ifb, cfb: cfb, scm: scm, spm: `..${window.SHOPLAZZA.meta.page.template_name}.${spm}`, ssp: ssp, } }; this.tranckAddToCart(params); }); this.registerAction('addATCHook', (data) => { const params = data.args; const spm = `smart_recommend_${this.show_type_}.${params.spmIndex}`; this.myInterceptor_ = window.djInterceptors && window.djInterceptors.track.use({ event: 'dj.addToCart', params: { aid: `smart_recommend.${this.show_type_}.` + params.rule_id, ssp: params.ssp, scm: params.scm, cfb: params.cfb, spm: `..${window.SHOPLAZZA.meta.page.template_name}.${spm}`, }, once: true }); }); } tranckAddToCart(detail) { if (window.$) { window.$(document.body).trigger('dj.addToCart', detail); } } fetchRules() { const payload = { show_type: this.show_type_, }; let that = this; if (this.show_type_ === 6) { let line_items = []; return this.fetchCart().then((res) => { if (res && res.cart && res.cart.line_items) { line_items = res.cart.line_items.map((item) => { return { product_id: item.product_id, variant_id: item.variant_id, quantity: item.quantity, price: item.price } }); } payload.line_items = line_items; that.cart_items_ = line_items; return that.fetchRulesRequest(payload); }); } else { if (this.show_type_ === 3) { payload.line_items = [{ product_id: this.product_resource_id_ }]; } else if (this.show_type_ === 4) { payload.collection_id = this.collection_resource_id_; } else if (this.show_type_ === 7) { payload.customer_id = this.customer_id_; } else if (this.show_type_ === 8) { payload.order_id = this.order_id_; } return this.fetchRulesRequest(payload); } } fetchRulesRequest(payload) { return fetch(window.SHOPLAZZA.routes.root + "/api/possum/recommend_query", { method: "POST", headers: { "Content-Type": "application/json" }, body: JSON.stringify(payload) }).then(function(res){ if(res.ok){ return res.json(); } }); } fetchCart() { return fetch(`/api/cart/cart-select?r=${Math.random().toString(36).slice(-4)}`) .then((res) => { if (res.ok) { return res.json(); } }); } fetchRuleProductList(rule_id) { const payload = { page: 1, limit: 100, fields: ["title", "url", "image", "min_price_variant.price", "min_price_variant.compare_at_price"], rule_id: rule_id, }; if (this.show_type_ === 3) { payload.line_items = [{ product_id: this.product_resource_id_ }]; } else if (this.show_type_ === 4) { payload.collection_id = this.collection_resource_id_; } else if (this.show_type_ === 6) { payload.line_items = this.cart_items_; } else if (this.show_type_ === 7) { payload.customer_id = this.customer_id_; } else if (this.show_type_ === 8) { payload.order_id = this.order_id_; } return fetch(window.SHOPLAZZA.routes.root + "/api/possum/recommend_products", { method: "POST", headers: { "Content-Type": "application/json" }, body: JSON.stringify(payload) }).then(function(res){ if(res.ok){ return res.json(); } }).catch(function(err){ console.log(err); }); } fetchProductData(product_id) { return fetch(window.SHOPLAZZA.routes.root + "/api/possum/products", { method: "POST", headers: { "Content-Type": "application/json" }, body: JSON.stringify({ product_ids: [product_id], fields: [ "images", "options", "min_price_variant", "variants"] }) }).then(function(res){ if(res.ok){ return res.json(); } }).catch(function(err){ console.log(err); const loadingEl = document.getElementById('smart_recommend_loading'); if (loadingEl) { loadingEl.style.display = 'none'; } }); } getStyle(ele, style) { if (!ele) return; if (window.getComputedStyle) { return window.getComputedStyle(ele)[style]; } return ele.currentStyle[style]; } directTo(id, direction) { const scrollElement = document.getElementById(`smart_recommend_rule_ul_${id}`); const blockWidth = parseInt(this.getStyle(scrollElement, 'width')); const scrollLength = (blockWidth * 0.19 - 12) * 5; const scrollPoint = scrollElement.scrollWidth - scrollElement.clientWidth; if (!scrollElement) return; if (direction === 'left') { if (document.dir === 'rtl') { scrollElement.scrollTo({ left: Math.abs(scrollElement.scrollLeft) >= scrollPoint - 100 ? 0 : scrollElement.scrollLeft - scrollLength, behavior: 'smooth' }); return; } scrollElement.scrollTo({ left: Math.max(scrollElement.scrollLeft - scrollLength, 0), behavior: 'smooth' }); } else { if (document.dir === 'rtl') { scrollElement.scrollTo({ left: Math.abs(scrollElement.scrollLeft) >= scrollPoint + 100 ? 0 : scrollElement.scrollLeft + scrollLength, behavior: 'smooth' }); return; } scrollElement.scrollTo({ left: scrollElement.scrollLeft >= scrollPoint - 100 ? 0 : scrollElement.scrollLeft + scrollLength, behavior: 'smooth' }); } } trackRuleImpress(rule) { if (window.sa && window.sa.track) { window.sa.track("plugin_common", { plugin_name: "upsell", event_type: "impressions", rule_id: rule.id, ssp: rule.ssp, scm: rule.scm, show_type: this.show_type_, support_app_block: window.SHOPLAZZA.theme.support_app_block }); window.sa.track("module_impressions", { aid: `smart_recommend.${this.show_type_}.${rule.id}`, support_app_block: window.SHOPLAZZA.theme.support_app_block }); } } trackQuickShop(data) { window.sa && sa.track && sa.track("plugin_common", { plugin_name: "upsell", event_type: "quick_shop", rule_id: data.rule_id, product_id: data.product_id, show_type: this.show_type_, }); } impressListen(selector, cb) { const el = document.querySelector(selector); const onImpress = (e) => { if (e) { e.stopPropagation(); } cb(); }; if (el && !el.getAttribute('imprsd')) { el.addEventListener('impress', onImpress) } else if (el) { onImpress(); } } } SPZ.defineElement('spz-custom-smart-block', SpzSmartBlockComponent);